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Account Manager

  • Queenstown, Otago, New Zealand
  • Sales
  • Experienced Professionals
  • WD-0028522
  • Apply Now

What's the role?

We have an exciting opportunity to join one of our Division 5 sales team in Queenstown, covering the surrounding territories including Wanaka & Cronwell.

Your next role as an Account Manager at Hilti will see you having direct customer contact, creation and development of customers combined with implementation of sales strategies, introduction of new products to customers and new markets.

If you thrive on supporting existing customers and have the drive to captivate and capture new customer partners, this is the role for you!

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

As an Account Manager, no two days are the same, but you’ll spend most of your time visiting our customers, wherever they’re busy working, to find out how we can help them and demonstrating Hilti solutions.

Far from traditional cold calling, it’s about nurturing and fostering relationships, developing contacts on site with warm customers and helping them find the most innovative and cost-efficient solutions for their needs.

You'll need to be happy to get your hands dirty but also be able to adapt your approach to the customer in front of you – it could be a senior management team one day and a sole trader the next and you could find yourself on construction sites or in offices and warehouses. This means rolling up your sleeves to demonstrate some of the most pioneering products in the industry, along with all the services and after-care that come with the Hilti name.

You’ll be part of a supportive, field-based regional team who are only a phone call away, but you’ll be working by yourself on the whole, so you need to be comfortable with building relationships remotely and motivating yourself. We’ll teach you everything you need to know about our products, the IT systems you’ll use on the job and advanced sales skills – you just need to be motivated to learn.

Hilti is committed to diversity: 127 different nationalities work together every day in our team of over 30,000 employees worldwide

What do we offer?

We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

  • Genuine career advancement (more than 80% of all leadership roles are filled internally)
  • Competitive salary and above-average performance bonus
  • Life Insurance cover
  • Private Health Insurance and Employee Assistance Programme
  • Paid birthday leave
  • Paid leave to work on charitable projects
  • Wellness subsidy to support an activity for your physical or mental health
  • We'll offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.

What you need is:

  • Customer-facing/sales experience gained in any industry. Solution Selling is preferred! 
  • Technical qualification preferred, e.g. Bachelor degree in Engineering
  • Mature, assertive attitude and committed to your career development with good communication skills
  • Ability to demonstrate that you're a flexible team player with a hunger to learn
  • Resilience and adaptability to environments such construction sites and also residential site developments
  • A full, clean, driving license
  • Full working rights in New Zealand
  • Why should you apply?

    We employ many different nationalities within Hilti New Zealand and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate.


    Hilti New Zealand is committed to creating a fair and respectful working climate for all employees, suppliers, and partners. We promote equal treatment of all employees or potential employees irrespective of ethnic origin, colour, sexual orientation, nationality, religion, belief, disability, age, gender, maternity, marital or civil partnership or any other characteristic. Our zero tolerance approach to discrimination is outlined in our Code of Conduct, and we strive to maintain a culture of inclusivity. We perform at our best in a caring and inclusive culture that creates enthusiastic customers and building a better future.

    E ū ana a Hilti New Zealand ki te hanga i te āhuatanga mahi tōkeke me te whakaute mō te katoa o ngā kaimahi, kaiwhakarato, me ngā hoa kamupene. E whakatairanga ana mātou i te mana ōrite o ngā kaimahi katoa, o ērā rānei e rapu mahi ana me mātou, ahakoa te mātāwaka, te tae o te kiri, te aronga hōkaka, te iwi tūturu, te hāhi, te whakapono, te hauātanga, te pakeke, te ira tangata, te hapūtanga, te hononga mārena, ā-ture rānei, tētahi atu āhuatanga rānei. Kua whakarāpopotohia tā mātou kore rata rawa ki te whakatoihara i tā mātou Tikanga Whanonga, ka mutu, e ngana tonu ana mātou te whakarite i te ahurea kauawhi. Ki te mahi tātou i tētahi taiao atawhai me te kauawhi tērā ka hanga i ngā kiritaki whakamiha me te anamata pai ake, ka tino papai rawa ā tātou mahi.

    Sales and Customer Service

    Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

    Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

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