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Sales Account Manager - Specialist

  • West London, London, United Kingdom
  • Sales
  • Experienced Professionals
  • 46270
  • Apply Now

What's the role?

We are looking for a Senior Sales Account Manager to join our technical sales team in the UK. You will work within our specialist team, selling to and developing customers on relevant Hilti products.

Our Specialist division work on major business areas relating to customers involving Government and Firestop, Building Envelope (Façade), Diamond and Rail across the UK. But this is no ordinary sales job, as ours is a uniquely high-performing and supportive working culture.

You will have the opportunity to work on some of the UK’s biggest construction projects whilst at the same time receiving world-class training and development to take your career to the next level.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is very proud to be ranked as the UK's 12th best large organisation to work for in the Great Place to Work survey.

What does the role involve?

As a Senior Sales Account Manager, no two days are the same but you’ll spend most of your time visiting our customers, wherever they’re busy working, to find out how we can help them. You could find yourself on construction sites or in offices and warehouses. You need to be happy to get your hands dirty but also be able to adapt your approach to the customer in front of you – it could be a senior management team one day and a sole trader the next.

Ours is a model of professional consultative selling, and it’s a really hands-on job. It means rolling up your sleeves to demonstrate some of the most pioneering products in the industry, along with all the services and after-care that come with the Hilti name. Far from traditional cold calling, it’s about nurturing relationships and developing contacts on site with warm customers and helping them find the most innovative and cost-efficient solutions for their needs.

You’ll be managing your own time – your vehicle is your office and you’ll be responsible for setting your own diary to ensure you’re visiting your customers when they need you so you need to be a self-starter who is comfortable working autonomously. You’ll be part of a supportive, field-based regional team who are only a phone call away but you’ll be working by yourself on the whole, so you need to be comfortable with building relationships remotely and motivating yourself.

We’ll teach you everything you need to know about our products, the IT systems you’ll use on the job and advanced sales skills – you just need to be motivated to learn.

We regularly win Great Place to Work awards globally and are very proud to have been placed on the Times Top 100 Best Companies to Work For list in the UK by our employees for the past 10 years

What do we offer?

We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

  • Genuine career advancement (more than 80% of all leadership roles are filled internally)
  • 6% employer pension contributions
  • Private Health Insurance and Employee Assistance Programme
  • Company vehicle and fuel card for sales roles
  • 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
  • Paid leave to work on charitable projects
  • Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
  • Different ways to work flexibly, including working from home and compressed hours
  • Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
  • Trips to locations such as Milan, New York and global HQ for high performers across all teams

What you need is:

  • Customer-facing experience gained in any industry (sales experience preferred but not essential), or a degree in any discipline and a desire to build a career in sales
  • Experience in technical sales
  • Construction industry experience desirable but not essential
  • Mature, assertive and committed to your career development with good communication skills
  • Ability to demonstrate that you're a flexible team player with a hunger to learn
  • Full, clean, manual driving license valid in the UK
  • Who should apply?

    We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.


    Please DO NOT apply for multiple roles - the team will assign you where your skills are the best fit.

    Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

    **SALES ONLY**

    If you meet the requirements of the role you'll be invited to complete a fun online assessment and a short pre-recorded video interview - please look out for this in your junk mail as it can end up there!

    If you need any support with your application please contact gbcareers@hilti.com.

    If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

    Hilti is where your best belongs. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.

    Sales and Customer Service

    Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

    Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

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