The Logistics Care Team Manager oversees a team responsible for increasing customer engagement by preventing potential fulfillment failures. This role will improve current process and education across the business to deliver strong and consistent service to our customers. It contributes to company productivity goals by coaching and developing their team on logistics topics. This enables the team to assist the wider organization on the identification and resolution of potential deliver failures, along with root cause analytics for continuous improvement projects.
The Warehouse Worker I is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing, and order fulfillment functions, as well as organizational Lean objectives.
The role of Logistics Care Specialist I is responsible for providing a contact point for account managers to seek resolution on logistics related topics. Including, but not limited to, tracking orders, material visibility, and contact points for the warehouse.