This position provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. This position educates design communities concerning proper use and advantages of Hilti fastening and protection products. This position capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products.
The role of Technical Product Manager leads the structural engineering expertise and ownership for a set of software products; aligning product development with business value, relevant construction engineering standards, and customer/market needs. This position provides continuous alignment with other software product stakeholders to provide industry and construction engineering expertise – assisting with roadmap priority and articulation of value propositions for software products.
The role of Channels Operations - Contact Center Process Expert, is responsible to drive change across the organization by providing business process expertise and input in ensuring operational excellence and alignment to strategic business direction relative to Contact Center global projects are attained and supported. This position is continually identifying opportunities for process improvements or change in collaboration with peers to better the suite of customer collaboration tools available within the Contact Center suite of solutions among all shareholders.
The role of SaaS Customer Support Specialist is to provide customer support to an array of SaaS solutions. This position is responsible for coordinating, supporting, and servicing ON!Track, Jira, and Hilti Connected Application customers and field personnel.
This position is designed to provide a first-class service experience for Hilti customers by taking ownership of all tool service support activities and providing service options through customer consultation. The position supports the goals and performance targets of Global Tool Service, Marketing and Operations through the accurate creation of service orders, phone trouble shooting and timely contact with customers concerning options related to quotations and tool services.
The UX/UI designer defines user experience by exploring possible design directions, creating concept designs and elaborating on detailed UI designs based on business requirements/user stories, user needs, existing UX/UI design system & guidelines, UX best practices and technical constraints. Reviews designs and guides the work of less senior team members, documents UX/UI Standards and expands design system library. Conducts UX Testing with users and performs design implementation acceptance testing.
The role of Quality Assurance (QA) Software Engineer in Test (SEIT) is tasked to develop and execute exploratory and automated tests to ensure product quality; manual testing of software products will also be included. QA SEIT responsibilities include designing and implementing test automation, debugging software code and systems, and defining corrective actions for given requirements. This position will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts).
The role of Senior Software Product Manager is responsible for marketing, product lifecycle management, sales initiatives, distribution, and growth of Hilti’s software products. This position is a key contributor to Hilti North America’s (HNA) software application team, as well as the product/trade management team. This position partners with the global and local software project teams, hardware product management, and development teams to deliver world-class applications to the market with a multi-channel approach.
The role of the User Interface Designer, is to create visually appealing designs that allow users to successfully navigate Hilti digital solutions, while maintaining brand integrity. Responsibilities include, but are not limited to, translating business and technical requirements into design opportunities, creating mockups, executing prototypes, defining visual style guidelines, and conducting user research.
The Scrum Master will teach and coach teams to properly apply the Scrum framework, through demonstrating deep understanding of Scrum values, practices, and agile principles for the purpose of creating high performing teams. The successful candidate will be able to effectively lead multiple teams along their agile journey while maintaining focus on business objectives which deliver high customer value.
Become part of Hilti’s Global IT team for SCM solutions where you will be working on one of the largest S/4 HANA implementations in the world. We are looking for an IT Business Analyst to contribute and play an important role in the transformation of our SAP logistics landscape. The IT Business Analyst will be based in our strategic IT location Tulsa, Oklahoma.
The Warehouse Supervisor directs and oversees Distribution Operations personnel. This role is responsible for coordinating operational activities to include: shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work.
The role of Senior Solutions Architect is responsible for providing strong technical leadership and guidance of solutions for a range of business applications and technologies within Global Application Software, aligning with technical trends to facilitate the development of new, innovative IT solutions at Hilti across multiple areas. This position is responsible for designing software solutions that are modular, reliable and extensible, conforming to sound design principles and capable of adapting to change while achieving targets for performance and scalability.
The role of Quality Assurance (QA) Software Engineer in Test (SEIT) is tasked to develop and execute exploratory and performance tests to ensure product performance; debugging of performance test results of software products will also be included. QA SEIT responsibilities include designing and implementing performance test automation, debugging software code and systems, and defining corrective actions for given performance bench marks. This position will also review system requirements and track quality assurance metrics (e.g. performance metrics, create the performance baseline).
The role of a Material Handler is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing and order fulfillment functions. Duties include, but are not limited to, support the overall Distribution Center (DC) operations through work flow coordination and training, participate and/or facilitate in organizational “Lean” objectives, and Maintain a high level of functional expertise and demonstrate the ability to train and support small groups, while sustaining global processes. Job Type: Full-Time
The Warehouse Associate is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing and order fulfillment functions. Duties include, but are not limited to, support the overall Distribution Center (DC) operations through work flow coordination and training, participate in organizational “Lean” objectives, and Maintain a high level of functional expertise and demonstrate the ability to train and support small groups, while sustaining global processes.
The role of Machine Operator is responsible for quality and timely production of orders. This position performs and follows standard production processes to maximize the production of special and standard products to meet customer and inventory planning demand. The Machine operator must adhere to defined quality control standards, perform required quality checks, and advise recommended improvements to increase product quality. Job Type: Full-Time Work Days: Monday- Friday Shift: 1st (6:30am - 3:30pm)
It’s an incredibly exciting time to join the Hilti Digital Platforms team! We are redesigning the future of digital at Hilti and are looking for new team members to play an integral part in our transformation journey. As a UX Researcher, you will work in a global, multicultural, collaborative, fun, and agile work environment. You will create visually appealing designs that allow users to successfully navigate Hilti digital solutions, while maintaining brand integrity.
The Product Owner II contributes broad experience and a high level of expertise in requirement gathering and solution design. This role leads and directs activities on project assignments such as requirement definition, requirements analysis, solution design, testing, training, validation and documentation, as well as provide technical expertise and team leadership on major, complex initiatives.