The role of Channels Operations - Contact Center Process Expert, is responsible to drive change across the organization by providing business process expertise and input in ensuring operational excellence and alignment to strategic business direction relative to Contact Center global projects are attained and supported. This position is continually identifying opportunities for process improvements or change in collaboration with peers to better the suite of customer collaboration tools available within the Contact Center suite of solutions among all shareholders.
The Accountant assists in the preparation of financial statements and analysis for assigned Market Organization(s). This position executes accounting processes maintaining Hilti’s Internal Control System. The Accountant participates in special management projects as needed.
Become part of Hilti’s Global IT team for SCM solutions where you will be working on one of the largest S/4 HANA implementations in the world. We are looking for an IT Business Analyst to contribute and play an important role in the transformation of our SAP logistics landscape. The IT Business Analyst will be based in our strategic IT location Tulsa, Oklahoma.
The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.