The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
Responsible for maximizing the specification and sales of designed engineered solutions and calculation services through identification of target applications, creation of designed solutions, provision of bid packages to all bidding contractors, convincing of winning bidder to use and purchase our solution and ensuring full delivery of the products and services agreed to on the purchase order. Develops and executes a unique bid strategy for each target project, with the goal to sell the relevant bid package to the responsible contractor.
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position will be responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.
Le technicien-réparateur I est chargé de maintenir la qualité du service de réparation des produits Hilti grâce à des réparations rapides et efficaces, et d’offrir un service à la clientèle de première qualité. Il contribue également à la réussite financière globale de l’entreprise grâce au contrôle des coûts des produits vendus (CPV), aux processus d’amélioration et à la maîtrise des coûts tout au long du processus de réparation.
The role of Service Technician I is to maintain quality of service in the repair of Hilti equipment by timely and efficient repairs, and providing best-in-class customer service. This position contributes to the overall financial success of the company by controlling cost of goods sold (COGS), process improvement, and cost containment throughout the repair process.