The role of Channels Operations - Contact Center Process Expert, is responsible to drive change across the organization by providing business process expertise and input in ensuring operational excellence and alignment to strategic business direction relative to Contact Center global projects are attained and supported. This position is continually identifying opportunities for process improvements or change in collaboration with peers to better the suite of customer collaboration tools available within the Contact Center suite of solutions among all shareholders.
You will be responsible for leading the development of the Hilti's social media channel’s strategy; as well as directly managing all aspects of Hilti’s Global Instagram channel and fostering of user generated content – at scale!
A Marketing Automation Technical Architect owns an assigned portfolio of digital marketing journeys, being responsible for solution design, implementation and maintenance. In a context where we constantly reshape the way we do marketing and sales, top-notch technology solutions are critical to maximize the potential of our multi-channel system.
The change manager’s main objective is to maximize the scaling potential of strategic marketing innovations. He/she works closely with our product teams to implement a change management strategy that includes the right messages, content and communication plan to maximize adoption.
It’s an incredibly exciting time to join the Hilti Digital Platforms team! We are redesigning the digital future of Hilti and are looking for new team members to play an integral part in our digital transformation journey. As a Senior Technical Architect, you will work in a global, multi-cultural, collaborative, fun and agile work environment. You will be responsible for leading the design and delivery of our customer facing platforms.
It’s an incredibly exciting time to join the Hilti Technology team! We are redesigning the digital future of Hilti and are looking for new team members to play an integral part in our digital transformation journey. As a Solution Architect, you will work in a global, multi-cultural, collaborative, fun and agile work environment. You are responsible for the architecture of our digital platforms (e.g., Hilti Cloud digital services, marketing data platform) and shape its future by taking strategic architecture decisions.
The Scrum Master will teach and coach teams to properly apply the Scrum framework, through demonstrating deep understanding of Scrum values, practices, and agile principles for the purpose of creating high performing teams. The successful candidate will be able to effectively lead multiple teams along their agile journey while maintaining focus on business objectives which deliver high customer value.
The role of the Solution Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and Field Sales Teams in selling a successful implementation and building the customer relationship through the implementation of Tool Services. The role also includes growing & protecting the customer value and return on investment through continuous activity and selling additional hardware, services and software within a specific geographical territory.
Les services Fleet Management et ON!Track offrent une valeur ajoutée unique pour nos clients et sont au cœur de la stratégie de développement d’Hilti. Pour chacune de ces solutions, une équipe de Key Users et Process Experts, encadrée par un team leader expérimenté, assure une fonction essentielle : soutenir les équipes opérationnelles dans la bonne utilisation des outils, tout en favorisant l’optimisation des process Services.
The role of Video Communications coordinator, builds awareness/preference for the Hilti brand by coordinating the development, execution, delivery and evaluation of video communication activities, in relation to the overall strategy. This role serves as a partner to internal stakeholders with regards to l video communication.
It’s an incredibly exciting time to join the Hilti Strategic Marketing team! We are redesigning the future of digital at Hilti and are looking for new team members to play an integral part in our transformation journey. As a UX Designer, you will work in a global, multicultural, collaborative, fun, and agile work environment. You will create visually appealing designs that allow users to successfully navigate Hilti digital solutions, while maintaining brand integrity.
As a Data Platform Product Owner, you will be responsible for driving the roadmap & implementation of our marketing data platform vision. You will collaborate with business & technical teams to understand their needs, prioritize & ensure the timely delivery of a product backlog with high quality and in line with our global strategic priorities.
Become part of Hilti’s Global IT team for SCM solutions where you will be working on one of the largest S/4 HANA implementations in the world. We are looking for an IT Business Analyst to contribute and play an important role in the transformation of our SAP logistics landscape. The IT Business Analyst will be based in our strategic IT location Tulsa, Oklahoma.
The role of Senior Solutions Architect is responsible for providing strong technical leadership and guidance of solutions for a range of business applications and technologies within Global Application Software, aligning with technical trends to facilitate the development of new, innovative IT solutions at Hilti across multiple areas. This position is responsible for designing software solutions that are modular, reliable and extensible, conforming to sound design principles and capable of adapting to change while achieving targets for performance and scalability.
The role of Quality Assurance (QA) Software Engineer in Test (SEIT) is tasked to develop and execute exploratory and performance tests to ensure product performance; debugging of performance test results of software products will also be included. QA SEIT responsibilities include designing and implementing performance test automation, debugging software code and systems, and defining corrective actions for given performance bench marks. This position will also review system requirements and track quality assurance metrics (e.g. performance metrics, create the performance baseline).
It’s an incredibly exciting time to join the Hilti Digital Platforms team! We are redesigning the future of digital at Hilti and are looking for team members to play an integral part in our digital transformation journey. As a Senior Backend Developer, you will work in a global, collaborative, fun, and agile work environment; you will participate in developing and maintaining back-end systems, as well as mentoring team members and setting standards.
Nous recherchons un Data Analyst / Analyste données, véritable expert métier rattaché à la direction financière pour desservir l’ensemble des départements sur un périmètre européen. Celui-ci a pour mission de générer et développer les rapports de données tant business que financier, afin de challenger l’existant. Vous devez avoir une démarche projet pour harmoniser les méthodologies & indicateurs dans les filiales.
It’s an incredibly exciting time to join the Hilti Marketing & Sales Technology team! As a part of The Global Strategic Marketing Team, we are redesigning the future of digital at Hilti and are looking for new team members to play an integral part in our digital transformation journey. As a Software Developer in Support Team, you will work in a global, collaborative, fun, and agile work environment where you will be responsible for Service Now ticket support, troubleshooting and configuring our Enterprise E-commerce applications.
We are looking for a passionate full-stack or backend developer who is skilled in application development with the focus on the SAP ABAP in one of the largest SAP ERP (S/4HANA) single-instance implementations in the world. Your innovative mindset will help to enable business excellence and customer satisfaction through value-adding global IT solutions. You are part of our agile delivery organization and work closely with other developers, business analysts and product owners to deliver reliable and innovative IT solutions for Hilti.
We’re looking to provide an opportunity to gain a tremendous amount of knowledge regarding the company, our products and how our operations drive the growth of Hilti’s business. Through the completion of value-added projects and day-to-day tasks, the intern supports various projects on our software development team. The intern will get hands on experience working with developers, software architects, product owners and our UX team.