12 jobs found

Solutions Operations Coordinator I

Tulsa, OK

The Solutions Operations Coordinator (SOC) will support Solutions services (Fleet Management, TOD, ON!Track and related services) with local and regional partners. The SOC will coordinate the logistics of Solutions implementations with our national ON!Track and Fleet customer base and its rollout through collaboration with the regional Solution Success Specialists (SSS) and Solutions Consultants (SC). They will also assist in coordinating the schedule with our 3rd party partner of contingent labor on behalf of the entire HNA Solutions team.

OnDemand Service Rep

Irving, TX

The role of On-Demand Services Representative is responsible for ensuring efficient and proper operations of a local On-Demand Tool Services Center (TSC). Responsibilities include, but are not limited to, shipping and receiving all tools (On-Demand and Fleet), fielding communications (questions, complaints, issues), and managing the Loaner and On-Demand program within the specified TSC.

Spare Parts Warehouse Team Lead-Middletown, PA

Middletown, PA

The Spare Parts Warehouse Team Lead directs and oversees Distribution Operations personnel. This role is responsible for coordinating operational activities to include shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross-training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work.

Tool OnDemand Service Rep-Chicago, IL

Chicago, IL

The role of On-Demand Services Representative is responsible for ensuring efficient and proper operations of a local On-Demand Tool Services Center (TSC). Responsibilities include, but are not limited to, shipping and receiving all tools (On-Demand and Fleet), fielding communications (questions, complaints, issues), and managing the Loaner and On-Demand program within the specified TSC.

Material & Process Manager-Harrisburg, PA

Harrisburg, PA

The Spare Parts Material & Process Manager will optimize material management and Spare Parts handling including future process development within the Tool Service Centers and the Spare Parts Warehouse concerning spare parts management, with the goal to reach the relevant KPIs and to drive customer satisfaction while upholding Hilti’s culture and values. The position is responsible for working with Product Management in developing and executing product line strategies on supply and order fulfillment for designated product lines.

Individual Computing Support Specialist

Tulsa, OK

The role of Individual Computing Support Specialist is to provide customer support to an array of SaaS solutions. This position is responsible for coordinating, supporting, and servicing ON!Track, Jira, and Hilti Connected Application customers and field personnel.

Collections Analyst II

Tulsa, OK

The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.

Service Technician

Harrisburg, PA

 In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment  Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool  Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process  Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition