The Warehouse Associate is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing and order fulfillment functions. Duties include, but are not limited to, support the overall Distribution Center (DC) operations through work flow coordination and training, participate in organizational “Lean” objectives, and Maintain a high level of functional expertise and demonstrate the ability to train and support small groups, while sustaining global processes.
The Spare Parts Warehouse Team Lead directs and oversees Distribution Operations personnel. This role is responsible for coordinating operational activities to include shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross-training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work.
The role of DC operations Manager is responsible for the overall management and performance of an assigned Regional Distribution Center (RDC) including, but not limited to, warehouse operations, internal/external customer relations, information technology, quality, and security. The Operations Manager is accountable for achieving company objectives, productivity standards, and cost control goals; contributing to the Company’s financial success through margin and budgetary control.
The Spare Parts Material & Process Manager will optimize material management and Spare Parts handling including future process development within the Tool Service Centers and the Spare Parts Warehouse concerning spare parts management, with the goal to reach the relevant KPIs and to drive customer satisfaction while upholding Hilti’s culture and values. The position is responsible for working with Product Management in developing and executing product line strategies on supply and order fulfillment for designated product lines.
In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition