The role of Channels Operations - Contact Center Process Expert, is responsible to drive change across the organization by providing business process expertise and input in ensuring operational excellence and alignment to strategic business direction relative to Contact Center global projects are attained and supported. This position is continually identifying opportunities for process improvements or change in collaboration with peers to better the suite of customer collaboration tools available within the Contact Center suite of solutions among all shareholders.
The role of Network Security Engineer is responsible to engineer, implement, and monitor security measures for protecting network assets in Hilti. This role is part of a highly motivated international team, work on challenging yet rewarding projects, ensuring secure infrastructure services for Hilti worldwide.
Become part of Hilti’s Global IT team for SCM solutions where you will be working on one of the largest S/4 HANA implementations in the world. We are looking for an IT Process Consultant Logistics Warehousing to strongly contribute and play an important part in the transformation of our SAP IM/WM/EWM warehousing landscape. We have an exciting roadmap ahead moving our WM warehouses to an EWM level. The Digital Business Analyst will be based in our strategic IT location Tulsa, Oklahoma.
The Credit Analyst II is responsible for reviewing all the orders On Hold by the system. This position provides timely and efficient orders approval process including update of DNB, analysis of credit worthiness, call customers for past due invoices and partnering with Account Mangers and Regional Managers to accelerate the approval process and avoid delay on orders. This role provides good customer services to maximize sales, resolve dispute and avoid orders to be declined.
The Accountant assists in the preparation of financial statements and analysis for assigned Market Organization(s). This position executes accounting processes maintaining Hilti’s Internal Control System. The Accountant participates in special management projects as needed.
The Manager, Credit & Collections, is responsible for supporting the Director, Credit & Collections in the management of Hilti North America’s (HNA) asset of accounts receivables. Responsibilities include, but are not limited to, leading local and global projects, developing & establishing policy and procedures, strategic planning, training and development, all while improving Net Working Capital (NWC) by effectively managing account receivables to minimize losses.
The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.