In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition
The Manager in Training will be assigned the role of team lead for the service center technicians. Functional and disciplinary leadership of Repair Technicians in TSC (Tool Service Center) operations Effectively plan & direct activities to meet the Repair Key Performance Indicators.
The Specials Design Engineer role will be responsible for designing, calculating and documenting special product solutions to complement the Hilti BU Installation product range as needed in selected projects. This can include custom designed products or selecting “catalogue” items from different vendors. Furthermore the role is responsible to procure these products from different suppliers and align the needed product features with the capabilities of the supply network.