The Manager in Training will be assigned the role of team lead for the service center technicians. Functional and disciplinary leadership of Repair Technicians in TSC (Tool Service Center) operations Effectively plan & direct activities to meet the Repair Key Performance Indicators.
The Implementation Specialist will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation package.
The role of SaaS Customer Support Specialist is to provide customer support to an array of SaaS solutions. This position is responsible for coordinating, supporting, and servicing ON!Track, Jira, and Hilti Connected Application customers and field personnel.
The role of Local Process Expert (LPE) serves as the local expert for global data implementation. The LPE is responsible for the coordination, implementation, and maintenance of processes related to Hilti’s Global Product Data Publishing (PDP) system for the North America market.
The role of the Non-Structured Pricing Analyst is to support the company on all pricing decisions, providing frequent recommendations to improve processes and prices through details analysis about price performance out of the structured pricing concept.
•In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment •Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool •Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process •Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition
The role of Video Communications coordinator, builds awareness/preference for the Hilti brand by coordinating the development, execution, delivery and evaluation of video communication activities, in relation to the overall strategy. This role serves as a partner to internal stakeholders with regards to l video communication.
Hilti is a proud supporter of our U.S. and Canada military, veterans, and their families. We thank you for your service and strongly encourage you to share your outstanding core values and leadership skills to enhance our growing organization. Hilti is a premium brand international company where team members drive a Best Place to Work culture and was recently awarded the honor by Glassdoor for 2019!
We’re looking for the next generation of high-performing, multi-lingual, post-graduate talents to take our company forward. Hilti Outperformer is a global management development rotational program like no other, with real responsibility from day one.