The role of the Solution Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and Field Sales Teams in selling a successful implementation and building the customer relationship through the implementation of Tool Services. The role also includes growing & protecting the customer value and return on investment through continuous activity and selling additional hardware, services and software within a specific geographical territory.
We’re looking for account managers in Offshore Oil & Gas to join our regional sales team. This is no ordinary sales job, as ours is a uniquely high performing and supportive working culture.
We’re looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout the U.S and globally.
This position provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. This position educates design communities concerning proper use and advantages of Hilti fastening and protection products. This position capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products.
The Solution Consultant will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer’s business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ON!Track & large Fleet Contracts increasing the numbers of Solution Customers (ON!Track & Fleet >$15k) as part of our global customer engagement strategy.
• In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment • Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool • Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process • Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition
The role of On-Demand Services Representative is responsible for ensuring efficient and proper operations of a local On-Demand Tool Services Center (TSC). Responsibilities include, but are not limited to, shipping and receiving all tools (On-Demand and Fleet), fielding communications (questions, complaints, issues), and managing the Loaner and On-Demand program within the specified TSC.