Transportation Logistics Specialist - Tulsa, OK
What's the role?
The role of Transportation Logistics Specialist is responsible for partnering with freight forwarders and carriers to execute daily operational tasks relevant to Transportation activities. This position facilitates inbound stock movements from suppliers to re-supply centers, and outbound shipments to regional warehouses and customers while balancing all decision factors between customers, Materials Management, and Warehouse Management to provide excellent service and managing transportation costs.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Ensure customer requirements are fulfilled and adhere to Hilti’s Freight Policy and packaging requirements
Prepare and provide all documentation for export shipments
Properly handle incoming phone calls and emails in a timely manner
Cover overflow calls from other Logistics Specialists and provide answers and solutions when possible
Provide invoices for shipments to US, Canada, PR, and Guam from the DCS
Works with customs clearer for LTL exports from DCs
Provides invoices for repair shipments
Manually create invoices and labels for exports for PMs
Enter ICS orders from MMs and coordinate shipments from DCs
Maintain export database for Hilti Tax dept. and US Dept. of Commerce
Coordinate return shipments from HNA to HAG
Familiarize oneself with C-TPAT (Customers Trade partnership Against Terrorism)
Partner with warehouses and carriers
Provide documentation from domestic vendor exports
Review customer complaints for claims and corrective actions
Coordinate and manage carrier claims
Maintain end to end transparency of damaged/lost goods process
Primary driver of efforts to reduce transportation costs while maintaining and improving service levels
Complete transport section for item setup for all new items
Properly ship and provide required paperwork according to the regulatory guidelines based on shipping mode
Additional duties, as assigned
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
• Bachelor’s Degree or equivalent experience, required
• Demonstrated problem solving, analytical, and decision-making skills
• High customer focus with a demonstrated willingness to take extra steps to satisfy internal and external customer requirements
• Ability to work with Enterprise Requirements Planning systems
• Working knowledge of Transportation Requirements, Distribution Requirements, and Planning/Materials Requirements preferred
• Possess strong knowledge of PC and software applications including MS Office
• Demonstrated verbal, written, and presentation communication skills
• Comfortable working with strict deadlines
• Must be detail oriented; follow up and organizational skills, preferred
Normal office conditions.
Up to 5% travel, required
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.