Technical Support Engineer
What's the role?
We’re looking for customer-focused engineers to kick start their careers in a rewarding, high-performing, international company.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
As a Technical Support Engineer (TSE), you will provide technical sales support primarily through telephone and email communication and create engineering product submittals for field personnel to facilitate the sale of key products.
You will collect customer data and provide leads to field engineers to maximize coverage in the field.
You will also be tasked with meeting assigned deadlines for projects and maintaining up to date knowledge of building codes and design parameters relative to the application of Hilti products.
What do we offer?
We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to move around the business.
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. If you have two or more years’ experience in engineering or construction, it will be a big advantage.
What you need is:
- Bachelor's degree required, Civil, Structural, or Mechanical Engineering preferred
- Graduate in Fall 2020 or Spring 2021
- Able to read and understand construction documents including plans, details, and specifications
- Effectively use Microsoft Word, Excel, and PowerPoint
- Desire for career development and willingness to relocate
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
“I love the fact that my job isn’t just technical. It involves planning and dealing with people too. The culture is brilliant. It’s challenging, yes, but it’s friendly and welcoming too. It’s all about teamwork, and your ideas are really taken on board.”