Replenishment Manager - Tulsa, OK
What's the role?
The Replenishment Manager is responsible for the flow of materials within the Hilti North America (HNA) distribution network to optimize cost and on time delivery requirements. This role is responsible to manage planning, scheduling, and execution of all daily transport operations of resupply; including document production in accordance with requirements, tracking, and expediting clearance, delivery scheduling, and carrier performance.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Plan, schedule, and coordinate inbound and outbound shipments, optimizing load utilization and cost to meet on time delivery requirements
Prepare commercial invoices, coordinate delivery appointments, maintain tracking database, and provides pro-active communication to ensure carriers meet availability, schedules, and on-time delivery commitments
Provide solutions to shipping locations, purchasing, inventory, marketing, field sales, and vendors regarding delivery optimization
Review existing processes and provides support for implementation plans to affect ongoing productivity improvements
Provide on-going transparency and visibility to carrier performance, cost, and market conditions
Manage carrier and supplier relationships and compliance for optimum performance and value
Define, develop, and lead innovations in balancing cost and service to ensure long term sustainable profitability
Partner with Materials Management and the Re-supply centers to balance the need for material against the need for an acceptable work flow and cost, focusing on COP, CPOI, and productivity balance
Partner with forwarder, customs, and distribution to resolve issues (loading, unloading, appointments, scheduling, invoicing)
Integrate communications between Distribution, Carriers, Vendors, and Procurement to meet service expectations
Collaborate with process experts and logistics analysts to develop, test, and implement new transport management procedures while working to reduce resources expended to distribute product
Discover root causes and identify solutions
Gain proficiency in customs clearance, 3PL and freight forwarder processes and regulations to influence premium efficiency and performance
Additional duties, as assigned
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
Bachelor’s Degree or equivalent experience, required
Minimum three (3) years’ work experience in a supply chain functional area
Working knowledge of SAP and MS Office applications (Word, Excel, PowerPoint, Access)
Familiarity with SAP data warehouse (BI)
Ability to build key business relationships
Demonstrated aptitude for understanding service capabilities of various transportation modes with knowledge of transportation terms and concepts
Strong customer service orientation with effective communication skills (oral, written, and presentation)
High level of planning, organizing, and problem-solving skill with attention to detail
Ability to work independently, meet tight deadlines, and make decisions autonomously
Potential, mobility, and desire for career development and additional responsibility
Developing level of functional expertise through understanding of the business
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.