Rental Account Manager - Detroit

Detroit, MI
Reference No: WD-0004393

What's the role?

The Rental Account Manager is responsible for generating sales to targeted rental customers in assigned geography.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

Increase revenue by selling, servicing, and promoting the full Hilti product line directly to the targeted rental accounts.
Develop sales by providing training to rental account personnel.
Develop and maintain action plans for targeted key rental accounts.
Identify, develop and maintain rapport with decision-makers in identified key accounts including but not limited to branch managers, district managers, service managers and fleet managers.
Originate and maintain customer and prospect records in the laptop computer.
Conduct product and safety seminars with the primary purpose of increasing sales and product approvals/specifications.
Attend industry and customer specific trade shows as required.
Responsible for achieving a sales forecast by selling and servicing product lines to the customer and prospects to attain company sales objectives on a consistent and profitable basis, strengthening the company’s position or market share within the marketplace.
Develop and promote positive customer relations to achieve forecast.
Plan and employ an organized time and territory management system to ensure effective, efficient market penetration through the use of the Hilti CRM 7 laptop computer system.
Organize and maintain a thorough record keeping system to satisfy the position’s administrative requirements.
Identify and feedback specifics on rental industry trends and customer application opportunities.
Work with Rental BDM’s, other RAM’s and Rental personnel on developing High, Wide and Deep relationships with the assigned key accounts

We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own book of business while being part of a friendly team.

We’ll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.

Day to day you’ll report to your regional sales manager, who will also be there to help you manage your career.

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

  • Bachelor’s Degree strongly preferred, MBA a plus
  • Exceptional Sales and Key Account development skills
  • Strong customer orientation
  • Prior rental experience strongly preferred
  • No more than two companies in last five years
  • Proven work experience with increased responsibility
  • Able to lift equipment that could weigh as much as 65 pounds.
  • Basic computer skills including Microsoft Office applications.
  • Valid driver’s license

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

“How am I going to sell power tools? I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.”

- James, Customer service representative (sales)

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