Operations Leadership Development Program

Various US Locations
Reference No: 26512

What's the role?

Become the next generation of leaders in operations. Get a wide business understanding by gaining experience across different functions within After Market Services. Apply your curiosity and hunger for problem-solving, to question the way things are done, share your ideas on how to make us better, continuously improving our ways of working in our daily operational processes and contributing to reaching our sustainability goals.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

The 18 months program aims to build future leaders in Operations by providing them with first-hand experiencein the most relevant areas of the After Market Services. The program consists of three phases:
1.Rotation between the key roles of a Tool Service Center for a comprehensive and hands-on experience aboutthe major operations, learning from the peak the key drivers for customer engagement.
2.Driving of instrumental improvement projects across the region
3.Developing initiatives from a global perspective and connecting with global functions such as Engineering, Process Management, Supply or Marketing.
These phases will give you a solid foundation to develop into a leadership position within Hilti and build a network that will help unlock international opportunities across the 120 countries in which Hilti has a presence.

We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

You will be offered immediate responsibility, asked to step out of your comfort zone and closely coached, trained and mentored to excel in your role. If you have a hands-on mentality and the passion to contribute to world-class service operations this could be the role for you.
You will have a steep learning curve, be part of a culture of improvement and see how your work has a direct impact on customer engagement. In return for your exceptional performance and consistent results in this position, we also offer exciting opportunities to move globally around the business in the future.

Why should you apply?

We have a diverse team of people and some of our best team members joined us with no industry experience. We are more interested in your learning agility, commitment and drive to succeed. We hire for a career not for a position: if you are looking for long term career prospects and opportunities to grow both personally and professionally, this might be the perfect start. In return for your exceptional performance and consistent results in this position, we also offer exciting opportunities to move around the business in the future.

What you need is:

  • A Master’s Degree preferably within Supply Chain, Engineering , Manufacturing or Business
  • Hands-on mentality, passion for learning all about Operations and high commitment to provide excellent customer experience
  • Motivation for having an impact on a challenging environment and the possibility to perform a wide range of tasks and manage multiple interfaces
  • Curiosity and openness for change and improvement: you see yourself as a problem solver with a love for detail
  • Ability to engage others regardless of background or hierarchy
  • Internationally mobile and eager to explore a career in a global company
  • Excellent English language skills, further languages are advantageous

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

“I don’t have a sales background and, when I went to my careers fair, most companies only wanted to speak to you if you had the right experience. Hilti were completely open-minded. They were more interested in me than in which degree I was doing.”

- Andreas, Project Manager, Global Logistics

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