IT Infrastructure Specialist
What's the role?
The IT Infrastructure Specialist is responsible for designing, implementing, and managing innovative workplace collaboration solutions such as Yammer, Sharepoint, and Lync/Skype for Business. This role participates in and
manages global project rollouts in line with corporate workplace strategy and proper change management.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Design, implement, and troubleshoot Hilti’s global workplace collaboration solutions and services, e.g. Microsoft O365 Lync/Skype for Business
Support the Hilti user community and manage vendor relationships
Ensure uptime of all workplace collaboration services
Manage workplace collaboration projects (team, timeline, and budget), which consist of numerous Hilti employees and outside vendors
Explore the latest communication and collaboration trends and translate them into business value
Engage in incident management processes to ensure operational excellence
Work in a global team in close cooperation with stakeholders in IT and throughout the business
Additional duties as assigned
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team.
What you need is:
- Bachelor’s Degree in Information Technology, Information Systems, Computer Science, or related field required; Master’s Degree preferred
- 0 to 2 years of experience
- Solid IT infrastructure knowledge and strong IT affinity
- High interest and first professional experience in the area of IT workplace technology, e.g. Microsoft Office 365
- Proficiency in IT project management, solution management, and vendor management
- Strong analytical skills
- Creative, innovative, and open-minded
- Excellent interpersonal, organizational, communication, and teamwork skills
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
“I love the fact that my job isn’t just technical. It involves planning and dealing with people too. The culture is brilliant. It’s challenging, yes, but it’s friendly and welcoming too. It’s all about teamwork, and your ideas are really taken on board.”