Business Services Coordinator - Dallas, TX

Dallas, TX
Reference No: WD-0001517

What's the role?

To provide general office support in the most cost effective, timely, and efficient manner possible. To ensure that critical company processes are accurate and timely and maintain customer satisfaction and employee morale.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

Welcome guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries; work together with office management team members to maintain a presence in reception area during regular business hours
Responsible for operating the office mailroom, including preparation, shipping, and tracking of outbound parcels; mailing outbound correspondence; sorting incoming mail; and maintaining knowledge of carrier regulations
Responsible to manage set up and break down of internal venues in preparation for meetings
Ensure effective communication and coordination of events with EMT members, office management specialists, and department team leaders for shared events
Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies
Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Work cross functionally with all departments to ensure business process continuity and consistency
Administer the work order management and facility automation software utilized to manage the corporate facilities
Work with the building owner on building related maintenance and security; manages employee identification badges and distribution process
Other duties as assigned

Our logistics operation is special because we own our whole supply chain, something that’s almost unique for a company of our size.

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

High School Diploma or GED required
Minimum 1 year of previous experience in a business office environment
Knowledge of office administrative procedures and experience in operating standard office equipment, at a level generally acquired through 3+ years related experience
Proficient in Microsoft Office Word and Excel
Some analytical ability is required in order to find solutions to various administrative problems and prioritize work
Work requires multitasking ability as well as continual attention to detail in establishing priorities and meeting deadlines
Ability to work as part of a team
Ability to learn quickly
Effective written and verbal communication skills
Strong interpersonal skills
Working Conditions:
Normal office and mail room conditions.

Adverse Work Conditions:

Mailroom environment subject to noise, dust, and other particles
Work with machines, tools, and equipment normally found in mailroom environment
Physical Requirements:

Occasionally lift up to 50 lbs.
Stand for long periods of time and perform repetitive reaching, bending, and climbing
Safety Equipment Required:

Must observe and abide by all safety regulations as required by Hilti and Occupational Health and Safety Standards (OSHA)
Must wear appropriate safety equipment where required (i.e. steel toe boots, back brace, etc.)

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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Logistics

Love a logistical challenge? Ours is global logistics on a scale like nowhere else – and we own our whole supply chain. It’s a great place to get involved in a variety of roles and experience the bigger picture.

Find out about logistics